Practice UPDATES Beginning March 23rd, 2020

Hello again dear community,

We hope you’ve been staying well and as calm as can be during this heightened state of the COVID-19 pandemic.

Our leadership team has been on full alert as to how we can get back to life and business as usual as soon as possible, though it doesn’t look like that will be anytime soon. In the meantime, to ensure we keep purpose in our daily lives and tend to our patients’ needs, we’ve come up with the following availability for patient care and product services. This schedule will take us through the next 2 weeks (at minimum) in the safest ways we know how.

• ALL previously scheduled appointments through Friday, April, 3rd have been CANCELED.

Hopefully, you’ve received a phone message from us about this if you were scheduled in the next 2 weeks. We have you on our recall list and will be rescheduling appointments as soon as the CDC deems it is safe to do so.

• Beginning Monday, 03/23/2020 our office phones will be ON (see amended hours below), though our doors will be LOCKED. 

  • What we CAN do now:

    • Telemedicine for URGENT eye care, including new patients

    • In Office urgent eye care if telemedicine is deemed insufficient

    • Fulfill contact lens orders

    • URGENT eyeglass repair

    • Product curb-side dispense for glasses and contacts

    • Product curb-side delivery for dry eye and supplements

    • Medication prescription refill via phone

  • What we CAN NOT do now:

    • Routine eye care

    • Fit glasses

    • Eyeglass adjustments

    • CL follow-up appts/dispensing of trial lenses

***Please note that we are not admitting anyone into the building unless it has been approved by one of our doctors***

• We will be accepting phone calls at (828) 254-6757 during the following times for the next TWO weeks, March 23rd- April 3rd 2020:

  • MONDAY 10:00 am- 4:00 pm

  • TUESDAY 10:00 am- 4:00 pm

  • WEDNESDAY: 12:00 pm-6:00 pm

  • THURSDAY 10:00 am- 4:00 pm

  • FRIDAY: 10:00 am- 4:00 pm

• We will be triaging URGENT eye care needs via *Telemedicine.

We will put you in touch with Dr. Golson or Dr. Bryant to help resolve your urgent eye care needs as soon as possible. Instructions and information on this process are below.

*Instructions on Telemedicine:

Envision Eyecare is excited to offer access for urgent eye care needs with Telehealth service.

Telehealth is a virtual visit conducted with an Envision Eyecare Doctor, in most cases via video, imaging or a phone call from a safe location of your choice. Telehealth supports the advised social distancing that could help limit the spread of the COVID-19 virus.

What you can accomplish with a Telehealth appointment:

You can talk about symptoms, or, follow up on your prior medical or vision problems. In many cases, you can receive a diagnosis and medical, spectacle or contact lens prescription (as needed) for your health issues from the convenience of your safe location.

How to schedule a Telehealth appointment:

Please call (828) 254-6757 or email us at [email protected]  and request a Telehealth appointment and we will find a convenient time for you to schedule a virtual consultation. If you must leave a message, PLEASE INCLUDE YOUR DATE OF BIRTH!  You will be contacted by an Envision Eyecare team member at your designated telephone number.

Globally, we want to encourage good-natured health, happiness, engagement, and relaxation during this time!

There are a lot of emotions to experience in a time like this. Please take extra good care of yourself.

Well wishes always,

Dr. Larry Golson, OD and Dr. Eric Bryant, OD & Your Team at Envision Eyecare